Emergency Response
Loss assessment and stabilization planning.
Emergency servicesFor insurance and claim participants
Restoration Support for Insurance Professionals
True North supports organized communication and project documentation when an insurer or adjuster is involved, while leaving coverage and claim decisions to the insurer.
Documented restoration
Clear information for informed claim decisions
Available project records
- Initial condition photographs and notes
- Moisture readings and drying records where applicable
- Scope observations and affected-material decisions
- Progress notes and change information
- Completion and reconstruction documentation
Communication principles
- Identify the property representative and insurer contacts
- Separate emergency mitigation from reconstruction scope
- Document changes before additional work proceeds where practical
- Do not represent coverage or claim approval decisions
Services across the recovery path
From mitigation through reconstruction
Odour Treatment
Source-based treatment after smoke, fire or moisture losses.
Odour treatmentFull Reconstruction
Residential and commercial rebuilding after restoration.
ReconstructionImportant: True North provides restoration information and documentation. Insurance coverage, policy interpretation, claim approval and payment decisions remain with the insurer and policy parties.