Documentation · Communication · Recovery planning
Insurance Restoration Support
Clear restoration records can help property owners and insurance professionals understand the conditions, emergency work and next steps.
Restoration documentation for claim discussions
When authorized by the property owner, True North Restoration Experts can organize job records, photos, readings and scope information for communication with insurers and adjusters.
- Initial condition photographs
- Moisture readings and drying records
- Description of emergency work performed
- Lists of affected areas and materials
- Communication about restoration scope
What restoration contractors do not decide
The insurance company determines coverage, limits, deductibles and payment. A restoration estimate or emergency response does not guarantee that a claim will be approved.
Keep your own records: Save policy information, claim numbers, emails, photographs, receipts and the date and time the loss was discovered.