First Steps After Water Damage
Water safety, documentation and damage-control steps after a leak or flood.
Read GuideWater · Fire · Mould · Storm · Insurance
Property Restoration Resources
Clear, practical information for homeowners, landlords, businesses, property managers and insurance participants.
Restoration guides
Practical information before, during and after a loss
These guides provide general preparation, safety and documentation information. They do not replace an on-site assessment or emergency instructions.
Frozen Pipe Water Damage
How to respond when a frozen pipe leaks or bursts.
Read GuideCommon Causes of Basement Flooding
Foundation entry, plumbing failures, sump issues and storm water.
Read GuideRoof Leaks and Slow Water Damage
Why small roof leaks can create hidden moisture and mould.
Read GuideMould After Water Damage
How moisture, time, materials and ventilation influence mould.
Read GuideFirst Steps After Fire and Smoke Damage
Safety, documentation and cleaning cautions after a fire.
Read GuideStorm Damage Property Checklist
A checklist for wind, rain, ice and falling-debris losses.
Read GuideInsurance Restoration Documentation
Records that can help organize a restoration claim.
Read GuideChoosing a Restoration Company
Questions to ask before authorizing restoration work.
Read GuideRestoration Equipment Rental Safety
Considerations before using restoration equipment.
Read GuideBusiness Emergency Preparedness
Preparation steps for commercial and industrial property losses.
Read GuideMould Prevention Through Air Circulation
Practical ventilation, air movement and moisture-control steps that can help reduce mould risk in homes and businesses.
Read GuideMould Prevention in Garages, Basements and Attics
Area-specific mould prevention guidance for garages, basements and attics.
Read GuideWildfire Smoke Preparedness for Property Owners
Preparation steps for reducing smoke and ash entry and documenting property conditions during wildfire smoke events.
Read GuideDifferent Types of Flooding in Canada
An overview of overland flooding, sewer backup, foundation seepage, stormwater, plumbing failures and snowmelt losses.
Read GuideSeasonal Flood Preparedness
Seasonal preparation steps for spring thaw, heavy rain, snowmelt and storm-related water entry.
Read GuidePre-Loss Planning for Businesses
A practical pre-loss restoration and continuity plan for commercial property owners and managers.
Read GuideSmall Business Disaster Continuity
Steps small businesses can take to prepare for property damage and organize reopening priorities.
Read GuideSpace Heater Fire Safety
General space-heater placement, electrical and fire-prevention considerations for homes and workplaces.
Read GuideDryer Fire Prevention
Dryer vent, lint and maintenance steps that can reduce fire risk in homes and managed properties.
Read GuideKitchen Fire Safety and Response
Kitchen fire prevention and immediate safety steps for residential and commercial cooking areas.
Read GuideBBQ and Outdoor Fire Safety
BBQ placement, fuel, grease and outdoor cooking safety guidance.
Read GuideElectrical Fire Safety
Warning signs and prevention considerations for electrical fire hazards in homes and commercial properties.
Read GuideWinter Water Damage Prevention
Frozen-pipe, snowmelt, ice-dam and winter drainage prevention guidance.
Read GuideSnowmelt Water Damage
How melting snow can affect foundations, roofs, basements and drainage systems.
Read GuideHome Inventory for Insurance Documentation
How property owners can create a useful home inventory before a loss and document contents after damage.
Read GuideTypes of Smoke Damage
An overview of dry, wet, protein, fuel and mixed smoke residues and why cleaning methods differ.
Read GuideSmoke and Cigarette Odour Removal
How smoke and cigarette odour can enter porous materials and why source-based cleaning and treatment are required.
Read GuideActive damage or a safety concern?
Use the guides for preparation, but call directly when the condition is active or unsafe.