Property restoration guide
First Steps After Fire and Smoke Damage
Safety, documentation and cleaning cautions after a fire.
First Steps After Fire and Smoke Damage
Safety, documentation and cleaning cautions after a fire.
- Wait for clearance from fire officials.
- Avoid damaged electrical systems and unstable materials.
- Do not wash soot without identifying the residue and surface.
- Photograph the property before disposal or cleaning.
- Separate emergency stabilization from later repair decisions.
When to call for help
Contact a restoration professional when damage is active, utilities may be unsafe, contamination is possible, materials remain wet, mould is visible or the affected area is larger than a simple surface cleanup.
General information only: This guide does not replace emergency-service instructions, an on-site assessment, insurer advice or professional electrical, structural, environmental or legal advice.
Need a property-specific assessment?
Call with the address, type of loss, affected areas and current safety conditions.