Property restoration guide
Choosing a Restoration Company
Questions to ask before authorizing restoration work.
Choosing a Restoration Company
Questions to ask before authorizing restoration work.
- What services are included and excluded?
- How will the scope and changes be documented?
- Who is responsible for insurer communication?
- How are equipment, monitoring and travel billed?
- What safety or access conditions must be met?
When to call for help
Contact a restoration professional when damage is active, utilities may be unsafe, contamination is possible, materials remain wet, mould is visible or the affected area is larger than a simple surface cleanup.
General information only: This guide does not replace emergency-service instructions, an on-site assessment, insurer advice or professional electrical, structural, environmental or legal advice.
Need a property-specific assessment?
Call with the address, type of loss, affected areas and current safety conditions.