Property restoration guide
Common Causes of Basement Flooding
A practical guide to foundation entry, plumbing failures, sump issues and storm water.
Common Causes of Basement Flooding
A practical guide to foundation entry, plumbing failures, sump issues and storm water.
- Identify whether the water came from plumbing, surface water, groundwater or a drain.
- Treat sewage or drain backup as contaminated water.
- Do not energize wet electrical equipment.
- Check wall cavities, insulation and flooring beyond the visible water line.
- Review drainage, sump, grading and maintenance after the emergency is controlled.
When to call for help
Contact a restoration professional when damage is active, utilities may be unsafe, contamination is possible, materials remain wet, mould is visible or the affected area is larger than a simple surface cleanup.
General information only: This guide does not replace emergency-service instructions, an on-site assessment, insurer advice or professional electrical, structural, environmental or legal advice.
Need a property-specific assessment?
Call with the address, type of loss, affected areas and current safety conditions.
