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Property restoration guide

Common Causes of Basement Flooding

A practical guide to foundation entry, plumbing failures, sump issues and storm water.

Common Causes of Basement Flooding

A practical guide to foundation entry, plumbing failures, sump issues and storm water.

  • Identify whether the water came from plumbing, surface water, groundwater or a drain.
  • Treat sewage or drain backup as contaminated water.
  • Do not energize wet electrical equipment.
  • Check wall cavities, insulation and flooring beyond the visible water line.
  • Review drainage, sump, grading and maintenance after the emergency is controlled.

When to call for help

Contact a restoration professional when damage is active, utilities may be unsafe, contamination is possible, materials remain wet, mould is visible or the affected area is larger than a simple surface cleanup.

General information only: This guide does not replace emergency-service instructions, an on-site assessment, insurer advice or professional electrical, structural, environmental or legal advice.

Need a property-specific assessment?

Call with the address, type of loss, affected areas and current safety conditions.

Call (226) 289-7374