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True North Restoration Experts
True North Restoration Experts
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Water Damage Restoration Services

Understanding Water Damage Restoration

 Water damage is a common and often devastating issue that affects homeowners and businesses alike. It can occur suddenly and escalate rapidly, causing extensive damage to property and possessions. Water damage restoration is a specialized process that involves the mitigation, cleaning, drying, and full restoration of a property to its original state, ensuring safety and functionality.

Common Causes of Water Damage

Leaking or Burst Pipes

 Pipes may burst or leak due to freezing temperatures, corrosion, high water pressure, or blockages.

Appliance Malfunctions

 Faulty appliances such as washing machines, dishwashers, refrigerators, and water heaters can cause significant water damage.

Natural Disasters

 Heavy rain, floods, hurricanes, or storms can result in water entering homes and businesses.

Roof Leaks

 Damaged or aging roofs with missing shingles or holes allow water to seep into the property.

Sewage Backups

 Blocked or damaged sewer lines can lead to contaminated water backing up into the property.

Foundation Issues

 Cracks or gaps in the foundation can allow groundwater to seep in during wet weather.

Effects of Water Damage

Structural Damage

Electrical Hazards

Structural Damage

 Prolonged exposure to water weakens structural elements, including walls, floors, and ceilings, potentially compromising the building’s integrity.

Mould Growth

Electrical Hazards

Structural Damage

 Standing water and damp conditions create an ideal environment for mould and mildew, posing health risks.

Electrical Hazards

Electrical Hazards

Electrical Hazards

 Water can infiltrate electrical systems, increasing the risk of short circuits, fires, or electrocution.

Property Loss

Health Concerns

Electrical Hazards

Personal belongings, furniture, and electronics can suffer irreparable damage if not promptly addressed.

Health Concerns

Health Concerns

Health Concerns

 Contaminated water from sewage backups or flooding can introduce harmful bacteria and pathogens.

Our Process

1. Initial Inspection and Assessment

1. Initial Inspection and Assessment

1. Initial Inspection and Assessment

 We conduct a thorough evaluation of the damage to understand the scope of the restoration needed. This includes identifying risks, creating a detailed plan, and providing a transparent estimate. 

2. Water Removal

1. Initial Inspection and Assessment

1. Initial Inspection and Assessment

  • Industrial-grade pumps and vacuum systems extract standing water quickly to prevent further damage.
  • Specialized tools ensure water removal from hard-to-reach areas.

3. Drying and Dehumidification

1. Initial Inspection and Assessment

3. Drying and Dehumidification

  • High-powered air movers and dehumidifiers are used to eliminate moisture from surfaces and the air.
  • Moisture meters and thermal imaging cameras ensure thorough drying.

4. Cleaning and Sanitizing

4. Cleaning and Sanitizing

3. Drying and Dehumidification

  • Surfaces and belongings are cleaned and disinfected to eliminate bacteria and prevent mould growth.
  • Odour removal techniques are applied to restore a fresh and clean environment.

5. Restoration and Repairs

4. Cleaning and Sanitizing

5. Restoration and Repairs

  • Damaged structures, such as drywall, flooring, and ceilings, are repaired or replaced.
  • Aesthetic elements are restored to match the original condition of the property.

6. Final Walkthrough

4. Cleaning and Sanitizing

5. Restoration and Repairs

 Once the restoration is complete, we perform a final walkthrough with you to ensure everything meets the highest standards.  

Frequently Asked Questions

 Water damage should be addressed immediately, ideally within 24-48 hours, to minimize structural damage and mould growth.


Minor water spills can be managed, but significant damage requires professional expertise to ensure thorough drying, cleaning, and repairs.


Insurance coverage varies by policy. We’ll assist you in understanding your coverage and working with your insurance provider.


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